There are a few important things to keep in mind when returning a product you purchased online from Tessa Shannon Photography:
You have 14 calendar days to return an item from the date you received it.
There are some items, however, that are ineligible for return, including:
- Opened software*
- Electronic Software Downloads
- Software Up-to-Date Program Products (software upgrades)
*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.